ceobd9 Privacy
Policy
At ceobd9, your privacy is a priority — not an afterthought. This Privacy Policy explains exactly what personal data we collect when you use ceobd9.bet, how we use and safeguard it, who we share it with, and what rights you hold over your own information. We are committed to handling all player data with transparency and care.
Our Privacy Commitments
Before you read the full policy text below, these six cards summarise the core commitments that define how ceobd9 handles personal data collected from players across Bangladesh.
All personal data transmitted between your browser and ceobd9.bet is protected using industry-standard SSL (Secure Sockets Layer) encryption. This means your registration details, payment information, and account credentials are never transmitted in plain text across the internet.
ceobd9 does not sell, rent, or commercially trade your personal information to any third party for their own marketing purposes. Data shared with partners — such as payment processors and game providers — is strictly limited to what is necessary to deliver the service you have requested.
We collect only the personal data that is genuinely necessary to operate your ceobd9 account, process transactions in Bangladeshi Taka, verify your identity, and deliver a safe gaming environment. We do not collect data speculatively or beyond what each stated purpose requires.
You have the right to access the personal data ceobd9 holds about you, request corrections to inaccurate data, and in certain circumstances request deletion of your data. Requests can be submitted by contacting our support team, and we will respond within a reasonable timeframe.
ceobd9 uses cookies and similar tracking technologies solely to improve your browsing experience, remember your session preferences, and gather anonymous analytics data. We do not use cookies to build advertising profiles for external ad networks or to track you across unrelated websites.
This Privacy Policy is written in plain English so that every ceobd9 player — regardless of technical background — can understand what data is collected and why. We avoid legalese where clarity is possible, and we keep this document updated whenever our data practices change.
1. Data We Collect
1.1 Information You Provide Directly. When you create a ceobd9 account via the ceobd9 Login registration page, make a deposit, request a withdrawal, contact our support team, or participate in a promotion, you provide us with personal data. This includes:
- Full legal name and date of birth (required for age verification and identity checks)
- Residential address, including city and district within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh)
- Email address used during registration
- Mobile phone number linked to your chosen payment method (bKash, Nagad, Rocket, or Upay)
- Username and password (passwords are stored in hashed, non-recoverable form — never in plain text)
- Identity documents submitted for verification purposes (NID, passport, driving licence)
- Payment transaction reference numbers and mobile wallet identifiers
- Communications sent to our support team, including queries, complaints, and feedback
1.2 Information Collected Automatically. When you visit ceobd9.bet, certain technical data is collected automatically by our systems and third-party service providers. This includes:
- IP address and approximate geographic location derived from it
- Device type, operating system, and browser version
- Session start and end times (recorded in Bangladesh Standard Time, BST UTC+6)
- Pages visited, game categories accessed, and in-game actions taken
- Deposit and withdrawal patterns for fraud monitoring and responsible gaming compliance
- Cookie identifiers and similar tracking technology data (see Section 4 for full details)
- Referral source (how you arrived at ceobd9.bet, if traceable)
1.3 Data from Third-Party Service Providers. In some circumstances, ceobd9 may receive supplementary data about you from trusted third-party partners, including:
- Payment confirmation and fraud-screening data from bKash, Nagad, Rocket, and Upay
- Identity verification results from KYC (Know Your Customer) service providers
- Game session and outcome data from game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi
- Responsible gaming flag data from self-exclusion registers where applicable
| Data Category | Examples | Collection Method | Required? |
|---|---|---|---|
| Identity Data | Full name, date of birth, NID number | Registration form, KYC upload | Required |
| Contact Data | Email address, mobile number | Registration form | Required |
| Financial Data | bKash / Nagad number, transaction reference | Deposit / withdrawal flow | Required |
| Technical Data | IP address, device type, browser | Automatic (server logs) | Automatic |
| Usage Data | Pages visited, games played, session duration | Automatic (analytics) | Automatic |
| Communications Data | Support tickets, chat logs, emails | Support interactions | When contacting support |
2. How We Use Your Data
2.1 Account Management. The primary use of your personal data is to create, maintain, and manage your ceobd9 account. This includes verifying your identity at registration, processing your login via the ceobd9 Login page, updating your account settings, and communicating with you about account-related matters such as security alerts, verification requests, and withdrawal confirmations.
2.2 Payment Processing. Financial data — including your registered mobile wallet numbers and transaction references — is used exclusively to process deposits and withdrawals in Bangladeshi Taka. ceobd9 does not store full payment credentials; transaction processing is handled directly by the relevant mobile financial service providers (bKash, Nagad, Rocket, Upay). We retain only the minimum reference data necessary to reconcile transactions, investigate disputes, and comply with financial record-keeping obligations.
2.3 Identity Verification and Fraud Prevention. ceobd9 uses identity and financial data to verify that each account holder is a real individual aged 18 or over, that payment methods belong to the registered account holder, and that account activity does not exhibit patterns consistent with fraud, money laundering, or bonus abuse. This processing is necessary to protect all players and maintain the integrity of the platform.
2.4 Responsible Gaming Monitoring. Usage data — including session duration, deposit frequency, wagering volumes, and loss patterns — is processed to identify indicators of problem gambling behaviour. Where such indicators are detected, ceobd9 may contact you with responsible gaming information, apply temporary deposit limits, or recommend self-exclusion. This processing is carried out in the interest of player welfare and is described in more detail on our Responsible Gaming page.
2.5 Customer Support. When you contact ceobd9's support team, we use your account data and the content of your communication to respond to your query, resolve your complaint, and improve our support processes. Support communications may be retained for quality assurance and staff training purposes.
2.6 Platform Improvement. Aggregated, anonymised usage data is analysed to understand how players navigate ceobd9.bet, which game categories are most popular, and where technical issues arise. This analytics processing does not involve identifiable personal data and is used solely to improve the platform's performance and user experience.
2.7 Marketing Communications. With your explicit consent given at registration, ceobd9 may send you promotional emails and notifications about bonuses, seasonal offers (such as Eid promotions, Pohela Boishakh special offers, and BPL cricket betting events), and new game launches. You can withdraw your consent to marketing communications at any time by updating your notification preferences within your account dashboard or by contacting .
2.8 Legal and Compliance Obligations. ceobd9 is required to retain certain categories of personal and financial data to comply with applicable legal obligations, including anti-money laundering (AML) record-keeping requirements and financial audit obligations. This data is retained only for as long as the relevant legal obligation applies and is not used for any other purpose.
3. Data Sharing & Third Parties
3.1 Payment Service Providers. To process deposits and withdrawals, ceobd9 shares the minimum necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket, or Upay. This is limited to the transaction amount in BDT, the registered mobile number, and a platform-generated reference number. ceobd9 does not share your full identity documents or game history with payment providers.
3.2 Game Studios and Content Providers. Game sessions on ceobd9 are powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. A session token and anonymous player identifier are shared with the relevant studio to initialise each game session. Your full name, email, and financial data are not passed to game studios. Game studios may collect their own session and outcome data governed by their own privacy policies.
3.3 Identity Verification Partners. Where ceobd9 uses a third-party KYC (Know Your Customer) verification service to confirm your identity and age, your submitted identity documents (NID, passport, driving licence) and basic personal details are shared with that provider solely for the purpose of completing the verification check. KYC partners are contractually bound to process data only for the stated verification purpose and to delete documents after verification is complete.
3.4 Fraud Prevention and Security Services. ceobd9 may share technical data (IP address, device fingerprint, behavioural patterns) with fraud detection and cybersecurity service providers to protect the platform from unauthorised access, account takeover, and coordinated fraud attempts. This sharing is limited to technical identifiers and does not include your full personal profile.
3.5 Legal and Regulatory Disclosure. ceobd9 may be required by law, court order, or regulatory authority to disclose personal data about specific account holders. In such circumstances, ceobd9 will disclose only the data specifically required by the legal process and will, where legally permissible, inform the affected player of the disclosure.
3.6 Business Transfers. In the event that ceobd9 undergoes a business restructuring, merger, or acquisition, player account data may be transferred to the successor entity as part of that transaction. In such circumstances, ceobd9 will notify affected players via the registered email address and ensure that the successor entity is bound by privacy commitments at least equivalent to those in this policy.
3.7 No Third-Party Marketing. ceobd9 will never share your personal data with third-party advertisers, data brokers, or marketing agencies for the purpose of enabling those parties to market their own products or services directly to you.
5. Data Security Measures
5.1 Technical Security Controls. ceobd9 implements a layered set of technical security controls to protect personal data from unauthorised access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for all data in transit between your browser and ceobd9.bet
- Encryption at rest for sensitive data categories including identity documents and hashed passwords
- Firewall and intrusion detection systems protecting the platform's server infrastructure
- Regular automated vulnerability scanning and scheduled penetration testing
- Multi-factor authentication options available for player accounts via the ceobd9 Login page
- Role-based access controls ensuring that platform staff can only access the data categories necessary for their specific job function
5.2 Organisational Security Controls. In addition to technical measures, ceobd9 maintains the following organisational controls:
- All staff with access to personal data receive mandatory data protection training on joining and annually thereafter
- Data access logs are maintained and audited regularly to detect any anomalous staff access patterns
- Third-party vendors with access to personal data are required to sign data processing agreements and undergo periodic security reviews
- An incident response plan is maintained and tested annually to ensure rapid, effective response to any data security event
5.3 Your Responsibility. While ceobd9 maintains robust technical and organisational security measures, the security of your account also depends on the precautions you take. You are responsible for keeping your ceobd9 Login password strong, unique, and confidential. Do not share your account credentials with any other person. If you suspect unauthorised access to your account, contact immediately and change your password without delay.
5.4 Data Breach Response. In the event of a data security breach that poses a significant risk to the rights of affected players, ceobd9 will notify affected individuals via the registered email address as promptly as practicable. Notifications will describe the nature of the breach, the categories of data affected, the steps ceobd9 has taken to contain the incident, and the actions we recommend affected players take to protect themselves.
6. Your Data Rights
As a ceobd9 player, you hold the following rights over the personal data we hold about you. To exercise any of these rights, contact our support team at with your account username and a description of your request.
You have the right to request a copy of all personal data ceobd9 holds about you. We will provide this in a structured, commonly used format within a reasonable timeframe of receiving your verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Many basic details — such as your email address and phone number — can be updated directly within your account dashboard.
In certain circumstances, you may request the deletion of your personal data. This right is subject to limitations where ceobd9 has a legal obligation to retain specific data (e.g., financial records and AML compliance data).
You may request that ceobd9 restricts the processing of your personal data in specific circumstances — for example, while the accuracy of data is being contested, or where you have objected to processing pending our response.
Where data is processed on the basis of your consent or the performance of a contract, you may request that we provide your personal data in a machine-readable format so that it can be transferred to another service provider.
You may object to the processing of your personal data for direct marketing purposes at any time with immediate effect. You may also object to other forms of processing where we rely on legitimate interests as the legal basis, subject to our assessment of competing considerations.
If you previously consented to receiving promotional emails and notifications from ceobd9, you may withdraw that consent at any time via your account notification settings or by contacting our support team. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
If you believe ceobd9 has handled your personal data unlawfully, you have the right to raise a formal complaint. We encourage you to contact our support team in the first instance, as we are committed to resolving privacy concerns directly and promptly.
7. Data Retention
7.1 General Retention Principle. ceobd9 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable legal obligations. When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
7.2 Retention Periods by Data Category. The table below summarises the standard retention periods applied to each category of personal data collected by ceobd9:
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Account registration data (name, email, DOB) | Duration of account + 5 years after closure | Account management, legal compliance, dispute resolution |
| Identity verification documents (NID, passport) | 5 years from submission | AML / KYC legal obligation |
| Financial transaction records | 7 years from transaction date | Financial record-keeping and AML compliance |
| Support communications | 3 years from last communication | Quality assurance, dispute resolution |
| Usage and analytics data (anonymised) | Up to 26 months | Platform improvement analytics |
| Marketing consent records | Duration of consent + 3 years | Proof of consent for compliance purposes |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming compliance and re-registration prevention |
7.3 Deletion of Closed Accounts. When a ceobd9 account is closed — whether voluntarily at your request or by ceobd9 following a Terms breach — personal data is retained for the periods specified above to meet legal obligations and resolve any outstanding disputes. After the applicable retention period expires, all data associated with the closed account is securely deleted from active systems and backup archives.
7.4 Anonymisation. Where the stated retention period has passed but the underlying data has analytical value for platform improvement purposes, ceobd9 may retain a fully anonymised version of that data (one from which no individual can be identified) indefinitely. This anonymised data is no longer subject to data protection obligations and is used solely for statistical analysis.
8. Policy Updates & Contact
8.1 Policy Updates. ceobd9 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. When a material change is made, we will update the effective date at the top of this document and, where the change significantly affects player rights, notify registered players via the email address on their account. The most current version of the Privacy Policy is always available at ceobd9.bet/privacy-policy. Continued use of the ceobd9 platform after a policy update constitutes your acceptance of the revised terms.
8.2 Children's Privacy. ceobd9 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on ceobd9, please contact our support team immediately at and we will take prompt action to close the account and delete all associated data. Age verification checks are conducted at registration and during the KYC process to enforce this restriction.
8.3 International Data Transfers. ceobd9 primarily processes and stores personal data on servers serving the Bangladesh market. Where data is transferred to or accessed by third-party service providers located outside Bangladesh — for example, international game studios such as Pragmatic Play, Evolution Gaming, or Microgaming — ceobd9 ensures that appropriate contractual safeguards are in place to protect the transferred data to a standard consistent with this Privacy Policy.
8.4 Contact for Privacy Matters. If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a privacy concern, please contact the ceobd9 support team. Our English-language support team is available daily during Bangladesh Standard Time (BST, UTC+6) hours. Contact email: (plain text only — not a clickable link). For responsible gaming concerns, please visit our Responsible Gaming page. For general platform questions, our FAQ page covers the most common topics.
8.5 Governing Language. This Privacy Policy is written in English. In the event of any conflict between the English version and any translated version, the English version shall prevail. This policy is effective as of 1 January 2026 and supersedes all previous versions.
Your Privacy Is Protected at ceobd9
Now that you understand how ceobd9 handles your personal data, explore our platform with confidence. Browse our full game library, check live cricket odds, try our slots, or log in to your account. 18+ only. Please play responsibly.